Privacy Policy

1. Who We Are

Setara Live is a social voice-chat application that lets users create profiles, join voice rooms, communicate, and interact with other users. Contact us at setaravoicelive@gmail.com.

2. Information We Collect

Depending on the features you use, we may process your email address, authentication identifiers, display name, Setara ID, profile picture, biography, account settings, room membership, microphone-seat status, messages, reports, and transaction records for virtual items. We may also receive technical information such as device type, app version, crash information, IP address, and security logs from service providers.

3. Microphone and Voice Rooms

Microphone permission is used for live voice-chat features. When you join a voice room and enable your microphone, other participants may hear you. Voice communication may be transmitted through Agora to provide the service. We do not claim that live audio is never recorded; any recording or retention functionality must be separately disclosed before it is enabled.

4. How We Use Information

We use information to create and secure accounts, provide voice rooms and messaging, display profiles, manage rooms and moderation, process virtual-item transactions, prevent fraud and abuse, diagnose problems, respond to support requests, and meet legal obligations.

5. Service Providers

Setara Live uses or plans to use Firebase/Google for authentication and database functions, Supabase for image storage, and Agora for real-time voice communication. These providers may process data under their own terms and privacy practices. Payment providers, including Google Play where enabled, may process purchase information. The exact production configuration must be verified before publication.

6. Public Information and Other Users

Your display name, Setara ID, profile picture, bio, and participation in rooms may be visible to other users. Information you voluntarily share in public rooms may be heard or seen by other participants. Do not share passwords or sensitive personal information in rooms or messages.

7. Virtual Items and Payments

Where coins, gifts, or diamonds are available, we may maintain transaction histories and balances to operate the service, resolve disputes, and detect abuse. Payment card details are handled by the applicable payment provider rather than being requested in public chat.

8. Sharing and Legal Requests

We may share necessary information with infrastructure providers and payment partners, with moderators when required for safety, and with authorities when legally required. We do not state that personal information is sold to advertisers. Any advertising or analytics SDK added later will require an updated policy.

9. Retention and Deletion

We retain information only as needed for account operation, security, dispute resolution, legal compliance, and legitimate service needs. Some records may remain in backups or where legally required. For an account or data deletion request, email setaravoicelive@gmail.com with the subject 'Setara Live Data Deletion'. We may need to verify account ownership before acting. A public deletion-request URL and in-app deletion process may also be required by Google Play.

10. Security

We use reasonable technical and organizational measures intended to protect information, but no online service can guarantee absolute security. Please use a strong password and protect access to your account.

11. International Processing

Our service providers may process information in countries other than your own. Applicable safeguards and rights depend on your location and the provider arrangements.

12. Children

Setara Live is intended for people aged 16 or older. People under 16 must not create or use an account. Users aged 16 or 17 may have additional restrictions on messaging, discovery, gifts, payments, and creator payouts, depending on applicable law and the safeguards available in the app. If we learn an account belongs to someone under 16, we may disable it and delete associated personal data subject to legal retention obligations. We may request age or identity verification when necessary and lawful. Age-gating and appropriate minor-safety controls must be implemented before public release.

13. Your Choices and Rights

You can request access, correction, or deletion of personal information by contacting us. Rights vary by applicable law. You can also change certain profile information in the app and control microphone permissions through your device settings.

14. Safety Reports and Protection of Minors

Users can report harassment, grooming, exploitation, threats, or other unsafe conduct through available app reporting features or by emailing setaravoicelive@gmail.com. We may review relevant account, room, and report information to investigate safety concerns. We do not promise that private messages or live audio are routinely monitored or recorded. Reports involving suspected child sexual exploitation or immediate danger may be escalated to appropriate authorities where required or permitted by law. Users aged 16–17 must not be targeted with inappropriate sexual content, coercion, or financial exploitation.

15. Changes and Contact

We may update this policy when the service changes. We will update the effective date and provide notice where required. For privacy questions, contact setaravoicelive@gmail.com.

Request account deletion

To request deletion of your Setara Live account and associated personal data without opening the app, email setaravoicelive@gmail.com from the email address registered to your account. Include “Account Deletion Request” in the subject. We may ask you to verify account ownership. We will delete applicable account data, except information we must retain for legal, security, or fraud-prevention reasons, and will explain any retention.

You may also submit a deletion request inside the Setara Live app under Settings → Delete Account.